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FAQ

 

DO YOU OFFER DELIVERY?

We have very limited delivery slots available.  Please contact us for more details.

DO YOU HAVE A SHOP?

Yes you can find us on the 1st Floor of Mace Playce, Unit 3 Cuton Hall Lane, Chelmsford CM2 6PB.  Please pop in and say Hello and have a look around

HOW LONG WILL MY BALLOONS LAST?

11” latex balloons generally last between 12-20 hours filled with helium, and about 2-3 days when treated with Hi-Float. Additional charge applies for High Float 
Foil balloons last approx. 5-7 days. 
Air-filled balloons generally last for a couple of weeks, but will not float.

DO YOU HIRE HELIUM CANISTERS?

Unfortunately due to the increased cost involved with hiring out helium cylinders we no longer offer this service. We can however provide disposable helium cylinders at very competitive prices.  Please contact us for more details.

CAN YOU PERSONALISE BALLOONS?

We offer a fantastic range of personalised balloons suitable for any occasion.  You can have any message you like added to a foil balloon.  We also offer Photo Printing on Balloons.  Please note to have your photo printed on a Balloon we do require at least 48 hours notice.

DO YOU POST BALLOONS?

Unfortunately this is not a service we offer.

HOW DO I PLACE AN ORDER?

We like to make the process nice and easy for you. Please contact us via our Contact Page or give us a call on 07850 243 797and one of our friendly members of staff will be happy to take your order and assist you with any queries you may have. Alternatively pop into the shop where we will be happy to take your order.